April 9, 2025
This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Voluum360 LLC (“Voluum360 LLC”, “we”, “us” or “our”). If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Information We Collect
We may collect personal information such as your name, email address, phone number, company name, and other details you voluntarily submit through our forms or services. Additionally, we collect non-personal data such as your IP address, browser type, device identifiers, and usage data via cookies and similar technologies.
We receive and store any information you knowingly provide to us when you publish content, or fill any forms on the Website. When required, this information may include the following:
- Contact information (such as email address, phone number, etc)
- Basic personal information (such as name, country of residence, etc)
- Payment information (such as credit card details, bank details, etc)
- Any other materials you willingly submit to us (such as articles, images, feedback, etc)
How We Use Your Information
Your information is used to provide and improve our services. Any of the information we collect from you may be used for the following purposes:
- Fulfill and manage orders
- Deliver products or services
- Improve products and services
- Send marketing and promotional communications
- Send product and service updates
- Respond to inquiries and offer support- Request user feedback
- Improve user experience- Post customer testimonials
- Deliver targeted advertising
- Enforce terms and conditions and policies
- Protect from abuse and malicious users- Respond to legal requests and prevent harm
- Run and operate the Website and Services
Sharing of Information
We do not sell your personal information. We may share it with trusted third-party service providers that support our business operations, including web hosting, analytics, email marketing, and customer service. All such parties are contractually obligated to keep your data confidential and use it only for our specified purposes. We may also disclose information as required by law or to protect our rights.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We use cookies and similar tracking technologies to enhance your experience, collect analytics data, and deliver relevant advertising. You can control cookie settings through your browser or opt out of certain tracking using the cookies preference option that pops on our website.
Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. If you choose to decline cookies, you may not be able to fully experience the features of the Website and Services.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal, tax, or regulatory requirements. When no longer needed, we securely delete or anonymize your data.
- Disclosures for residents of the USA
If you are a resident of California, Colorado, Connecticut, Delaware, Iowa, Maryland, Utah, or Virginia, you have certain rights and we aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. This supplemental section, together with other relevant sections of the Policy, provides information about your rights and how to exercise them under the California Consumer Privacy Act and the California Privacy Rights Act (collectively, “CCPA”), the Colorado Privacy Act (“CPA”), the Connecticut Data Privacy Act (“CDPA”), the Delaware Online Privacy and Protection Act (“DOPPA”), the Iowa Consumer Data Protection Act (“ICDPA”), the Maryland Personal Information Protection Act (“PIPA”), the Utah Consumer Privacy Act (“UCPA”), the Virginia Consumer Data Protection Act (“VCDPA”), and any and all regulations arising therefrom. Unless otherwise expressly stated, all terms in this section have the same meaning as defined in the related state laws.
In addition to the rights as explained in this Policy, if you provide Personal Information as defined in the statute to obtain Services for personal, family, or household use, you have the right to submit requests related to your Personal Information once a calendar year. Note that there are circumstances when we may not be able to comply with your request such as when we are not able to verify your request or find that providing a full response conflicts with other legal obligations or regulatory requirements. You will be notified if it’s the case.
(a) Right to know and right to access: You have the right to request certain information we have collected about you. Once we receive and confirm a verifiable request from you, we will disclose to you, to the extent permitted by law:
- The specific pieces of Personal Information we hold about you.- The categories of sources from which Information about you is collected.- The purposes for collecting, selling, or sharing your Personal Information.
You have the right to request that the Personal Information is delivered in a format that is both portable and easily usable, as long as it is technically possible to do so.
(b) Right to correct: You have the right to request that we correct your inaccurate Personal Information taking into account the nature of the Personal Information and the purposes of the processing of the Personal Information.
(c) Right to delete: You have the right to request deletion of your Personal Information.
(d) Right to opt-out of the sale and sharing: You have the right to opt-out of the sale of your Personal Information which may include selling, disclosing, or transferring Personal Information to another business or a third party for monetary or other valuable consideration.
(e) Right to consent to or limit the use of your sensitive personal information: You have the right to consent to the use of your Sensitive Personal information and to direct us to restrict its use and disclosure solely to what is essential for carrying out or delivering the Services in a manner reasonably anticipated by an average user, or for certain business objectives as specified by law. However, we do not use Sensitive Personal Information for any purposes other than those legally permitted or beyond the scope of your consent.
(f) Right to non-discrimination: You have the right to not be discriminated against in the Services or quality of Services you receive from us for exercising your rights. We may not, and will not, treat you differently because of your data subject request activity, and we may not and will not deny goods or Services to you, charge different rates for goods or Services, provide a different level quality of goods or Services, or suggest that we would treat you differently because of your data subject request activity.
(g) Shine the Light: California residents that have an established business relationship with us have the right to know how their personal information is disclosed to third parties for their direct marketing purposes under California’s “Shine the Light” law, or the right to opt out of such practices.
To exercise any of your rights, simply contact us using the details below. After we receive and verify your request, we will process it to the extent possible within our capabilities.
You may also contact us directly at
https://link.voluum360.com/widget/form/ad3Kf1ww9oSxURQ60pp0
or by phone at 585-752-0544
to submit a request.
Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies before providing any personal data.
Social Media Features
Our Website and Services may include social media features, such as the Facebook and Twitter buttons, Share This buttons, etc (collectively, “Social Media Features”). These Social Media Features may collect your IP address, what page you are visiting on our Website and Services, and may set a cookie to enable Social Media Features to function properly. Social Media Features are hosted either by their respective providers or directly on our Website and Services. Your interactions with these Social Media Features are governed by the privacy policy of their respective providers.
Email Marketing
We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your email address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third-party provider to send such emails. We will maintain the information sent via email in accordance with applicable laws and regulations.
In compliance with the CAN-SPAM Act, all emails sent from us will clearly state who the email is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us.
Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal data from children. If you believe we have collected information from a child under 13, please contact us and we will take immediate steps to delete such data.
International Data Transfers
If you access our website from outside the United States, your data may be transferred to, stored, and processed in a country with different data protection laws than your own. By using our site, you consent to such transfers in accordance with this policy.
Changes and Amendments to Privacy Policy
We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the "Effective Date"/"Updated Date" at the top of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:
Voluum360 LLC
Email:[email protected]
Phone:585-752-0544
Contact Form: https://link.voluum360.com/widget/form/ad3Kf1ww9oSxURQ60pp0
Voluum360
Email: [email protected]
Phone: 585-752-0544